Clearwater
An industry capacity-building program promoting integrated water management for healthy, connected communities.
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Delivering on the Sustainable Development Goals
This report outlines Melbourne Water's unwavering commitment to advancing sustainability through the United Nations Sustainable Development Goals (SDGs).
Water Act
Know about the Water Act 1989 (Vic), which provides the legal framework for managing Victoria’s water resources. It is available online at the Victorian Law Today Library.
Dandenong Creek
From the foothills of the Dandenong Ranges in Melbourne’s southeast, Dandenong Creek flows 53 kilometres into the Patterson River, and onto Port Phillip Bay.
Frequently asked questions
Looking for answers to our most common questions? Browse this page to find what you need.
Complaints
If you have a complaint please contact our Customer Information Centre.
Enquiries and complaints privacy statement
Understand what personal information we collect when you contact us, and how we may use and share it.
Water retail companies
Find your local water retailer.
Office and visitor locations
View address and transport details for our main office and education facilities.
Legislation
View information about legislation administered by Melbourne Water – namely, the Water Act and its related by-laws, as well as other policies that are relevant to our work.