We're about water
Melbourne Water is a statutory authority owned by the Victorian Government. We manage and protect the city's major water resources, including our water storage reservoirs and how drinking water is supplied.
Learn more about what we do as well as our organisational structure and values.
But we're not just about supplying water
Did you know we're also responsible for reliable sewerage, healthy waterways, and drainage and flood management in Melbourne? We're working on projects to green our city and enhance your local creek, while using the sewage treatment process to generate energy and recycle water.
Watch this video to see how we're invested in making our city a fantastic place to work and play.
Prices and charges
Find out about our prices and charges, including the waterways and drainage charge, bulk water, bulk sewerage, bulk recycled water, construction, waterway diversion and stormwater harvesting.
Legislation and policies
Whether you're a member of the community, contractor or prospective employee, find out the policies and procedures that inform our work. Alternatively, view the Water Act, which is the legal framework for managing Victoria's water resources:
Discover the many benefits of working with Melbourne Water. Progress your career with a vibrant, inclusive organisation that places care, integrity and courage at the centre of what you do:
Report an issue, make an application or view the questions most frequently asked of our Customer Service Centre. You can contact us by submitting an enquiry, calling or connecting with us on social media: