Support continues for flood affected residents and communities
Water authorities continue their work to assist with the recovery and providing support for flood affected residents following the Maribyrnong River flooding event.
Greater Western Water and Melbourne Water are providing a one-off $600 bill rebate for eligible customers whose home or business was flooded above floor-level.
Greater Western Water encourages customers to call 13 44 99 for more bill assistance options.
Melbourne Water is also continuing its efforts on the ground with recovery and clean-up work across the impacted area.
Issues posing critical public safety risk and operational risks to waterways and drainage assets were addressed in the immediate aftermath of the October 14-16 event, and focus has now moved to clean-up in public areas and damage repair.
Crews have been busy clearing litter and debris from inlet and outlet structures and grated pits, removing fallen trees, and repairing and removing fallen fences throughout the Maribyrnong River precinct.
Surveyors have also been out gathering important data from residential properties and other impacted sites, which will help shape future flood modelling.
Melbourne Water Managing Director, Dr Nerina Di Lorenzo said the work being done was vital in helping affected communities get up and running again.
“Our people have been working tirelessly every day to clear debris, assess damage and make those urgent repairs needed to keep our waterways and communities safe, and that work will continue for some time,” Dr Di Lorenzo said.
“We encourage people to report any ongoing impacts to your local waterways or Melbourne Water assets in your area by contacting 131 722.
“And as we have done throughout the recent flooding emergency, we are also working closely with local councils and other agencies on ways we can further support the local community with the recovery process in the coming months.”
Dr Di Lorenzo said planning was underway for the independently led review of the Maribyrnong River flooding event and its contributing factors, which was announced by the Government on October 16 and will invite submissions from stakeholders and the community, in particular impacted residents.
Melbourne Water will keep the community updated as progress continues.
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