COVID-19: We’re continuing to deliver our services and working hard to ensure any changes are minimal. Thank you for your patience and understanding during this time. Read more.

Let augmented reality take you there

Ever wondered what the Western Treatment Plant looks like? Use your device to enter a virtual doorway and explore the site, from the comfort of home.

I want to - popular customer tasks

Aerial shot of a dam

Drinking water quality

Please read this joint statement issued on behalf or ourselves, Yarra Valley Water and South East Water to customers affected by the precautionary Boil Water Advisory notification issued on Friday 28 August.


Read the statement


Most downloaded

Looking for a key document, instruction or manual? Head to these pages for our most downloaded files:

Annual Report

Raingarden instruction sheets

Healthy Waterways Strategy

Water Quality Annual Report

Wetland design manual

Corporate Plan

Example of a flood level certificate



Stage 4 restrictions are in place for Melbourne

We are doing our part to assist in limiting the spread of COVID-19. This involves changing the way we work to deliver services uninterrupted to you. See how you can make a difference too. Find out about what stage 4 restrictions mean for you.


Go to the Victorian government 
coronavirus website