Annual Report
Read our Annual Report for an overview of how we’re working to meet customer needs and regulatory obligations, and contribute to enhancing Melbourne’s life and liveability.
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Bass River
Named after explorer George Bass, the 30-kilometre Bass River begins in West Gippsland’s Strzelecki Ranges and flows through the flat expanses of the Bass Valley into Western Port.
Delivering on the Sustainable Development Goals
This report outlines Melbourne Water's unwavering commitment to advancing sustainability through the United Nations Sustainable Development Goals (SDGs).
Corporate plan
Our corporate plan guides our objectives, actions and targets over the mid- to long-term.
Water Act
Know about the Water Act 1989 (Vic), which provides the legal framework for managing Victoria’s water resources. It is available online at the Victorian Law Today Library.
Dandenong Creek
From the foothills of the Dandenong Ranges in Melbourne’s southeast, Dandenong Creek flows 53 kilometres into the Patterson River, and onto Port Phillip Bay.
Policies
Read our range of policies that outline our obligations and commitments.
Frequently asked questions
Looking for answers to our most common questions? Browse this page to find what you need.
Complaints
If you have a complaint please contact our Customer Information Centre.
Enquiries and complaints privacy statement
Understand what personal information we collect when you contact us, and how we may use and share it.