Keep construction running to plan and receive your certificate of practical completion and reimbursement without delay. We pay most of the reimbursement once we issue the certificate – the remainder of the reimbursement is held until the defects liability period finishes.
Make the most of our wide range of resources, including drawings and specifications, to assist you during the construction phase.
Prior to this step
You will have completed a number of pre-construction activities, including submitting your site environmental management plan.
Give us at least five working days notice of your intention to start construction by submitting your pre-construction certification statement and checklist.
What you need to do
Complete the works to our standards and submit the required documentation to obtain your certificate of practical completion, letter of release (if required) and major reimbursement amount.
Give notice of any delay
You must give us at least two working days notice from the start date if construction is going to be delayed.
We also need to know your new start date at least two working days before it commences.
Follow our construction specifications
It’s important that you follow our construction specifications.
You can view our construction specifications at any time. The topics include:
Water Sensitive Urban Design (WSUD)
installation of pipelines
If you’re unsure whether your works are compliant, our standard drawings show example construction specifications:
Ensure the works comply with your design
Your works must match your design, unless we give you permission to change them.
If the contractor’s works do not match the design or meet our construction standards, the principal may be asked to rectify them at their cost.
View our Construction of works page for guidelines on construction:
Our Business Improvement team will:
visit your site during construction to make sure the work complies with our standards
monitor your site environmental management plan throughout the construction period
For more complex or unfamiliar work, you should consider building a small sample section of work and have it assessed by your Surveillance Officer. You can then proceed based on a favourable review.
Advise us of completion of works
When the works are finished, submit your construction certification statement.
Check that you are ready to lodge your construction certification statement by using our construction certification checklist.
Review all conditions in the works offer before submitting the construction certification statement.
Submit your ‘as-constructed’ plans
Use our as-constructed survey certification checklist to check that the plans you are submitting contain all necessary detail.
Once you are confident you are ready to submit your ‘as-constructed’ plans, complete the following form and submit it to us:
Once we have accepted your construction certification statement, including as-constructed information, we will:
issue you the certificate of practical completion
provide you with a letter of release for the subdivision (if one has been requested)
pay the reimbursement, less the amount held until the defects liability period finishes
Finalise your maintenance agreement with our Business Improvement team.
Avoid delays obtaining your final reimbursement instalment and certificate of completion for the project by agreeing on the maintenance agreement early.