COVID-19 update: Customers may experience some delays with planning, building and development enquiries and applications. We are working to minimise changes where possible, and thank you for your patience and understanding during this time. For building or development queries please email [email protected] or call our Customer Service Centre on 131 722.

Conditions and policies

Developments with drainage or water quality works must follow our standard conditions, which are guided by our land development policies.

Standard conditions for provision of drainage works by agreement

These standard conditions are part of an Offer of Conditions of Agreement for the Provision of Drainage Facilities.

They must be read and formally accepted by the owner of the land that is proposed to be subdivided or developed as part of the offer. Once accepted, an agreement between us and the owner is formed under the Water Act 1989.

Land development policies

Our policies ensure there is a safe, effective system for dealing with run-off, and that Melbourne’s existing and growth areas have appropriate flood protection and drainage.