Newsroom

Melbourne Water has taken out Customer Experience Award at Ozwater’26, for its work on Future Water Story, recognising the organisation’s leadership in building customer-centric culture and implementing effective, innovative service solutions.

Melbourne Water’s WaterWatch team celebrated the dedication and impact of local volunteers this National Volunteer Week, hosting an event at the Western Treatment Plant recognising their outstanding contribution to protecting waterways and ecosystems across Greater Melbourne.

Melbourne Water, in partnership with the Australian Government, University of Melbourne, the Department of Energy, Environment and Climate Action, Yarra Ranges Council and South East Water, is rolling out a first-of-its-kind ‘smart water’ project in Melbourne’s outer east to help to reverse the critical decline of platypus by actively managing stormwater and flows in Monbulk Creek.

Most Melburnians don’t think twice when turning on the tap. In the coming months, many households across Melbourne will receive water that has made a remarkable journey, one that begins not in a mountain catchment but in Bass Strait.

The Victorian Government has confirmed a150 billion litre order for desalinated water for 2026–27, to replenish Melbourne’s water supplies and support homes, businesses and our growing community across Greater Melbourne and connected regions.

The Essential Services Commission today released its draft decision on Melbourne Water’s price submission for the 2026-31 regulatory period for public consultation. 

Melbourne Water has delivered practical support to Victorian farmers recovering from recent bushfires, donating more than 240 hay bales to Lions Clubs Need for Feed Australia as part of its wider bushfire response.  

A stretch of underground stormwater pipe is about to become a natural creek again in Melbourne’s east. Melbourne Water is inviting community feedback, as the Reimagining Tarralla Creek project progresses to a new stage (Stage 2), restoring a further 886 metres of creek. Consultation runs from 23 March to 26 April 2026.

Melbourne Water is pleased to announce the 2026 Victorian Government Landcare Grants are open to applications, supporting local Landcare groups and environmental volunteers to better care for nature.