A diversion licence is needed to take water from a waterway or dam for commercial or irrigation uses. In some instances a licence may also be required for domestic and stock use.

Melbourne Water’s service offering is constantly evolving to meet the challenges related to population growth, empowered customer expectations, increased cost of living, urbanisation and impacts of climate change.

Protect your local waterway with our Waterwatch citizen science programs: count frogs, platypus or waterbugs, test water quality or take part in litter action.

Find out how you can use our land for community projects that enhance liveability, or for individual or commercial use.

Colouring sheets featuring waterbugs, frogs and platypus from our citizen science programs.

Learn about grants available to support innovation, liveability and collaboration across water management, and improve river health.

If you have been engaged to complete work for Melbourne Water, you must adhere to the relevant safety procedures.

A Certificate of Completion will be issued by us when all the requirements of the agreement have been satisfied.

The requirements (if applicable), include:

We're responsible for the operation and maintenance of the Works and associated costs from the date of the Certificate of Completion, except where costs are incurred as a re

When a developer is designing and constructing one of our wetlands or retarding basins, often we and the local council are expected to have joint maintenance responsibilities wit