We aim to make the information on this website available to as many people as possible.
Here you can find out about the different ways to access our content, and read about the international standards we follow.
Using this website
This website has been designed so it can be used by people who are visually impaired, or people who have difficulties using a mouse. It is also compatible with popular screen reading software.
You can increase the text size on these web pages using your internet browser. How to do this depends on which browser you are using. The Web Accessibility Initiative provides instructions on changing the text size for:
Google also provides instructions on changing the text size in its Chrome browser.
Documents on this website
Wherever possible, content on the website is displayed using web pages. Where this is not possible, portable document format (PDF) or Microsoft Word documents are used.
You can download free software for your computer that will open PDF documents, such as Adobe Reader. This also allows you to customise and optimise your reading experience – you can find details about how to do this on Adobe’s website:
For graphically designed or larger publications, such as the Annual report, an accessible version has also been provided.
We use social media sites such as Facebook, Twitter and YouTube to post news, updates, photos and videos. We have little control over how accessible these websites are, but you can access our social media content using these more accessible sites:
This website has been developed using the World Wide Web Consortium (W3C) web accessibility guidelines. We are working towards conformance level AA.
If you require any support or alternative formats of Melbourne Water materials, such as Braille or large print documents, please contact us: