Access the latest prices, application forms and supporting information relating to diversion management and licences, including our annual newsletter.
Prices and service standards
Current fees and charges
Our services and prices have been approved by the Essential Services Commission as part of our Price Submission.
Our Diversion Management Customer Charter details service standards for our supply services and licencing activities. It also covers the respective rights and responsibilities of Melbourne Water and diversion customers.
The charter has been developed in accordance with the Essential Services Commission’s rural water business customer service code.
Forms and guidelines
- Diversion licences
- Works licences (pumps and off-takes)
- Stormwater licences
- Water entitlements
Newsletters and fact sheets