Our customers
Read the service standards, guidelines and resources for some of Melbourne Water's key customers.
2289 results
Patterson Lakes
Melbourne Water manages the lakes, waterways and associated infrastructure, such as the tidal gates, within Patterson Lakes’ Tidal Waterways and Quiet Lakes areas.
Identifying waterbugs (Years 7-8)
This lesson plan explores the identification, classification and feeding relationships of organisms using local waterbugs – key indicators of waterway health.
Waterway activity sheets
This series of activity sheets introduce students to the animals in their local waterways through indoor and outdoor tasks.
Quiet Lakes
The Quiet Lakes are formed by three interlinked, non-tidal lakes: Legana, Illawong and Carramar. Find out how they’re managed, and your responsibilities as a resident.
Guide to running waterbug sessions
This introductory guide steps through running a waterbug sampling session, which complements water science analysis and provides an assessment of waterway health.
Waterbug identification guide and resources
Learn how to differentiate waterbugs with these handy resources, from guides to posters and data sheets.
Frog identification beginner's guide
Use this comprehensive guide to help you recognise different frog species in Victoria.
Creating a frog-friendly habitat
This illustrated guide steps you through designing and building your own frog pond, with handy tips along the way.
Wetlands video series
This video series explores the many facets of the Edithvale-Seaford Wetland.