Who to contact

Advice about​ Melbourne Water team​ Contact​s
Applying for conditions​ Land Development​ (03) 9679 7517
[email protected]
Building near existing Melbourne Water assets and waterways​ Asset Services​ (03) 9679 6614
[email protected]
Clause 56​ Stormwater Quality​ (03) 9679 7517
[email protected]
Construction of works​ Business Improvement and Regional Services teams 131 722
Surveillance and Customer Response Officer contacts (DOCX, 148KB)
Design of works (planning works)​ Urban Growth Services 131 722
Scheme Officer contacts (DOCX, 153KB)
Detailed design of works​ Business Improvement 131 722
Project Officer contacts (DOCX, 148KB)
Development in schemes​ Urban Growth Services 131 722
Scheme Officer contacts (DOCX, 153KB)
Feasibility​ Land Development​ (03) 9679 7517
[email protected]
Flood level certificates​ n/a​ (03) 8636 2456
LANDATA
Flood level certificates​ n/a​ 1300 730 000
SAI Global
General construction/design on existing Melbourne Water assets and waterways​ Asset Services​ (03) 9679 6614
[email protected]​​
Planning permit conditions​ Land Development​ (03) 9679 7517
[email protected]​​
Planning scheme amendments​ Town Planning​ (03) 9679 7070
[email protected]​​
Pre-development​ Land Development​ (03) 9679 7517
[email protected]​​
​Property information statements ​Land Development (03) 9679 7517
[email protected]
Statutory referrals​ Land Development​ (03) 9679 7517
[email protected]​​
Stormwater connections​ Asset Services​ (03) 9679 6614
[email protected]
Strategic direction​ Town Planning​ (03) 9679 7070
[email protected]​​

All other enquiries

Customer Service Centre: 131 722

Street address

990 Latrobe Street, Docklands VIC 3008

Postal address

PO Box 4342 Melbourne VIC 3001

Last updated:
6 November 2017