Our Managing Director oversees six organisational portfolios with a broad range of responsiblities:
- Service Futures
- Service and Asset Lifecycle
- Service Delivery
- Engagement and External Affairs
- People and Transformation
- Corporate Services.
Executive leadership team
| Leadership team | Title and responsibilities |
|---|---|
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Dr Nerina Di Lorenzo Dr Nerina Di Lorenzo was appointed Managing Director on 1 December 2021, after having spent two years as Melbourne Water’s Executive General Manager of Service Delivery. She has had over 21 years of experience in senior leadership roles, including almost five years as CEO of Moreland City Council. Her roles have spanned the areas of Asset Management, Infrastructure Operations, Project Delivery and Business Improvement. Prior to this, she held roles in the oil industry working on the oil rigs in Bass Strait. Nerina has a Bachelor of Engineering, a Bachelor of Business and a PhD centering on the topic of organisational change management. |
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Chris Brace Chris Brace is responsible for the Service Futures portfolio, which holds the medium- to long-term planning horizon and how our business adapts to coming challenges. Service Futures encompasses enterprise strategy, evaluation, monitoring and reporting functions, as well as modelling and research. In addition, the portfolio manages the end-to-end delivery of urban planning functions, strategic goals and our approach to critical adaptation issues. |
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Craig Dixon Craig Dixon is responsible for the Services and Asset Lifecycle portfolio, including the medium-term planning horizon (1-5 years) and translating our strategies into programs and capital development plans. The portfolio holds both growth and renewals planning, and develops and delivers capital built and natural infrastructure programs and manages assets. |
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Matt Genever Matt Genever is responsible for the Engagement and External Affairs portfolio, which supports Melbourne Water’s licence to operate by coordinating proactive management of policy and relationships with key government, water sector and system stakeholders. The portfolio’s community engagement work supports successful project delivery and enhances Traditional Owner outcomes through building partnerships. As the central coordination and expertise for whole-of-business internal and external communications, media and marketing functions, the portfolio also holds customer insights and experience, frontline customer service and water literacy education services. |
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Sue Jackman Sue Jackman is responsible for the Service Delivery portfolio, which holds the short-term planning horizon to support reliable provision of day-to-day services. This includes delivering our core operational services in water supply, sewerage, waterways, flooding, drainage and land management that are essential to our customers and community, as well as all maintenance, planning, scheduling and execution to support them. |
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Paula Jeffs Paula Jeffs is responsible for the People and Transformation portfolio. This portfolio works to provide the right workplace environment to support our people to do their best work. It includes Capability, People Experiences, Business Transformation, Organisational Effectiveness, Health and Safety, Environment and Quality, and People Services. |
