Complaints
If you have a complaint please contact our Customer Information Centre.
If you have a complaint please contact our Customer Information Centre.
Understand what personal information we collect when you contact us, and how we may use and share it.
Find your local water retailer.
View address and transport details for our main office and education facilities.
View information about legislation administered by Melbourne Water – namely, the Water Act and its related by-laws, as well as other policies that are relevant to our work.
Learn how Melbourne’s second major river, the Maribyrnong, has evolved with our city: from a saltwater river through to a sought-after inner city destination.
There’s more to the Yarra than the iconic Southbank stretch – learn how the river has changed over time and its contribution to Melbourne’s natural and cultural landscape.
The ‘backbone’ of Werribee, the river offers access to the unique surrounding landscape and outdoor experiences, with birdwatching and fishing being popular pursuits.
These technical guidelines provide information on the application, design, construction and establishment of biofiltration systems in Melbourne Water Development Services Schemes.
Know your responsibilities under the conditions of your diversions licence, and our approach to managing compliance.