COVID-19 update: As a valued customer you may experience some delays to planning, building and development enquiries and applications; however, we are working to minimise any changes to you where possible. Thank you for your patience and understanding at this time. If you have any building or development queries please contact us: [email protected] or our Customer Service Centre, 131 722. 

Application lodgement will be down for maintenance on Tuesday 7th July from 5:30 PM to 09:00 PM.

If councils are seeking to discontinue use of a laneway as a road and convert it to private ownership they must apply for our consent.

​Application process

Documents required

Applicants need to supply plans as part of the application.

Approval process

We will consider the location of our assets and access via easements and assess the proposed road discontinuance or land. If assets would be affected an easement will be required.


The process may take up 28 days to review your application and respond.

Incomplete applications may be delayed or returned requesting additional information.


There is no fee for this service.

Contact us

If you need any help to complete this application, contact us on 131 722.

Last updated:
14 November 2019