This service is only to be used by Retail Water Companies. Construction of a property sewer (domestic or industrial) in to Melbourne Water Sewer network. Connections to Melbourne Water’s sewer mains are provided via a connection point, which must be constructed as per an approved process by Melbourne Water. These type of connections can be requested by any personnel via a relevant retail company.

Application process

Part 1: Applying for Service via Dev Connect

The Retail Water Authority is to apply behalf of the customer. The following information will be requested: 

  • Applicants details – retailer name with the customer detail 
  • Location (Street address/ Site address) – GIS help available 
  • Pipe Size 
  • Detailed design (Contraction plans and Drawings) as per Corp AM P006 Preparation of Drawing Documents (please refer to the below guideline and standard for more information.)
  • Trade waste agreement (Sewer mining applications only), all trade waste agreements are between the retailer water authority and the customer. Melbourne Water does not issue the trade waste agreement.  

Part 2: Reviewing process 

Relevant parties within Melbourne Water will assess the application 

Part 3: Approval or objection  

Provided via a letter to the relevant retail water company 


The process may take up 28 days to assess your application and respond.

Fees (non-refundable)

Fees differ depending on the type of sewer connection you require. We will advise you of the amount once we assess your application. 

Please note this application fee is non-refundable.

Fees and security for construction, works and connections.

Guidelines or standards

Please refer to the below guide on how to prepare a detailed design specifically for sewer connections:

Contact us

If you need any help to complete this application, contact us on 131 722.

Last updated:
7 September 2019