This service is only to be used by Retail Water Companies. Construction of a property sewer (domestic or industrial) in to Melbourne Water Sewer network. Connections to Melbourne Water’s sewer mains are provided via a connection point, which must be constructed as per an approved process by Melbourne Water. These type of connections can be requested by any personnel via a relevant retail company.
Part 1: Applying for Service via Dev Connect
The Retail Water Authority is to apply behalf of the customer. The following information will be requested:
- Applicants details – retailer name with the customer detail
- Location (Street address/ Site address) – GIS help available
- Pipe Size
- Detailed design (Contraction plans and Drawings) as per Corp AM P006 Preparation of Drawing Documents (please refer to the below guideline and standard for more information.)
- Trade waste agreement (Sewer mining applications only), all trade waste agreements are between the retailer water authority and the customer. Melbourne Water does not issue the trade waste agreement.
Part 2: Reviewing process
Relevant parties within Melbourne Water will assess the application
Part 3: Approval or objection
Provided via a letter to the relevant retail water company
We are currently receiving a high volume of applications due to growth in demand for our services, which has unfortunately created significant delays. We acknowledge your patience and will make every effort to process your applications as soon as we can. View our current processing times.
Fees differ depending on the type of sewer connection you require. We will advise you of the amount once we assess your application.
Please note this application fee is non-refundable.
Guidelines or standards
Please refer to the below guide on how to prepare a detailed design specifically for sewer connections:
If you need any help to complete this application, contact us on 131 722.