Policies
Read our range of policies that outline our obligations and commitments.
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Services
Need customer service? Report an issue, make an application, view common enquiries or contact us.
Boag Rocks monitoring
We gather research data at Boag Rocks, on the Mornington Peninsula, where Class A recycled water is discharged from the Eastern Treatment Plant.
Bulk water
View prices for the supply, treatment and transfer of drinking water to Melbourne’s retail water companies and other non-metropolitan water businesses.
Bulk sewerage
We charge Melbourne’s three retail water businesses to remove, treat and dispose of the sewage and trade waste we collect from them.
Bulk recycled water
We provide recycled water from our two sewage treatment plants to Melbourne’s retail water businesses and some regional water authorities, as well as a private company.
Waterway diversion and stormwater harvesting
View prices for diverting water from regulated and unregulated waterways, and harvesting stormwater from a waterway, drain, channel or asset controlled by Melbourne Water.
Saving our frogs (Years 9-10)
Students focus on the biology and ecology of two threatened frog species, learning how frog populations are managed to enhance recovery.
Construction, works and connections
View fees for planting, installing, demolishing or building over (or near) any of our underground assets or easements.
Flood level information
View prices we charge for providing flood level information for properties that may be subject to flooding.