Office and visitor locations


Address details and transport options for our main offices and education centres.


COVID-19 update: In line with current COVID-19 State health controls, our head office is closed to visitors until further notice.

Our core services of Water, Sewerage, Waterways and Drainage management continue to be delivered without interruption. Read more about how Melbourne Water is continuing to deliver our services here

Due to social distancing practices, we are currently unable to provide our regular tours to Western Treatment Plant and Eastern Treatment Plant, or sessions at the Edithvale Seaford Wetlands Education Centre. Check out our Western Treatment Plant virtual tour or find additional resources on our Education page

We apologise for any inconvenience. If you have any questions, please contact us:

  [email protected]

Head office

990 La Trobe Street
Docklands VIC 3008


Parking is limited, but nearby car parks include:

  • Etihad Stadium — across the road
  • Wilson Parking — corner of Harbour Esplanade and Dudley Street
  • Harbour Town — Waterfront Way

Public transport

We are a short walk from:

  • Train — Southern Cross Station, northern end
  • Tram — Routes 86, 30, 70 and the free City Circle
  • Bus — free shuttle bus from Southern Cross Station to Harbour Town

Edithvale-Seaford Wetland Education Centre

278 Edithvale Road
Chelsea Heights

Getting there

The centre is 100 metres off Edithvale Road:

  • Eastlink — exit at Greens Road exit, turn left at Springvale Road and drive past Wells Road, through the first roundabout
  • Nepean Highway — turn left onto Edithvale Road, drive through the wetlands past the centre, do a u-turn at the roundabout to enter the car park


There is limited car parking in front of the education centre.

Up to two buses can park on the side of Edithvale Road — the drop-off zone is 100 metres from the roundabout, on the left just after the entrance to the carpark.

Public transport

The nearest public transport options are:

  • Train — Edithvale Station (Frankston line), 20 minutes’ walk
  • Bus — Routes 858 and 902 run along Edithvale Road, 5 minutes’ walk

Eastern Treatment Plant

Alan Bird Drive (off Thompson Road)

Note: access to this site is restricted and visits must be booked in advance.


There is limited car parking in front of the administration building.

Buses can park on site — the drop-off zone is in front of the administration building.

Western Treatment Plant

New Farm Road


Parking is available for:

  • Buses — in front of the Discovery Centre
  • Cars and private vehicles — Discovery Centre car park
Last updated:
4 August 2020