Under government policy and law, conditions apply to installing and altering meters, pumps and offtakes.

We produce stream flow management plans, local management rules and a Drought Response Plan to document the ways in which water will be managed to ensure it is shared fairly between diverters and the environment.

Read our privacy statement for the entire Melbourne Water website: what personal information is collected and how it is handled.

Learn how water moves naturally between the land, ocean and atmosphere, how it ends up in your home – and where it goes from there.

Melbourne has some of the highest-quality drinking water in the world. Learn how it makes its long journey to your tap.

Learn how our protected catchments provide high-quality drinking water.

Learn all about water entitlements, including what we look at to determine the amount of water available and how it should be shared. View the latest seasonal determination for water entitlement holders.

Learn how we treat Melbourne's water to make sure it is safe to drink.

Melbourne’s drinking water is subject to strict water quality standards. We regularly test samples taken throughout our water supply network – view water quality results.

Find out about the different ways to access our content, and the international standards we follow.