Customers and prices

Our customers include the metropolitan retail water companies, other water authorities, land developers and businesses that divert river water – as well as the 1.8 million households who receive waterways and drainage services.

Waterways and drainage charge

Quarterly charge billed by the water retailers on our behalf, which funds a range of drainage, flooding and waterway improvement programs.

Bulk pricing

Wholesale prices we charge the retail water companies for our services.

Diversions and stormwater harvesting

Licence and application fees for irrigators diverting river water and those wishing to harvest stormwater from our assets.

Construction, works and connections

Fees apply for working near our assets or easements, and for connecting to the stormwater drainage system.

Information and data requests

Additional service areas

We provide additional services in areas with waterway developments.
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