We're about water
Melbourne Water is a statutory authority owned by the Victorian Government, managing and protecting the city's major water resources for the community. Find out what this means, and who we are.
But we're not just about water
We're responsible for reliable sewerage, healthy waterways, and drainage and flood management. We have a solid history of foresight and best practice — and we help make Melbourne a fantastic place to live.
Our direction and achievements
Check out our annual report, corporate plan, key strategies and activities, reports and policies. Know where we're going, how we will get there and what we've done to make Melbourne an even greater place to live.
Services and prices
Find out about our services and prices, including the waterways and drainage charge, bulk water, bulk sewerage, bulk recycled water, construction, waterway diversion and stormwater harvesting.
Our customers
We work with retail water companies, water authorities, land developers, council, community, schools, businesses that divert river water, and for Melburnians who receive waterways and drainage services.
We're not your local water company
If you have an issue with water supply or quality at home, contact your local water company. Read how, then get to know us too.
Contact us
Get in touch — just call, write, use our online form or connect with us on social media.
Work with us
Discover the many benefits of working with Melbourne Water. Progress your career with a vibrant, inclusive organisation that places care, integrity and courage at the centre of what you do.
-
Online paymentsAccess our online payment system for invoices with a maximum value of $10,000.
-
Local water company contactsFind your local water retailer for questions about your water supply at home.
-
Who we areGet a feel for who Melbourne Water is; meet our leadership team and Board of Directors.
-
Strategies, achievements and policiesRead Melbourne Water policies and key publications, including the annual report.
-
Our customersRead the service standards, guidelines and resources for some of our key customers.
-
Suppliers and procurementFind out what qualities we look for in suppliers and how to bid for tenders.
-
Services and pricesFind out more about services and prices, including bulk water and bulk sewerage.
-
CareersApply for a job, and be part of the Melbourne Water team.
-
Contact usGet in touch — call, write, use our online form or connect on social media.