Online payments

Our online payment service is available for any invoices or offer documents from Melbourne Water.

We do not accept payment for residential water use.
To pay for your water use, visit your retail water company:

Accepted payments

We accept payments of up to $10,000 for:

  • area contributions
  • waterway diversion licence permits
  • online application fees
  • rental of Melbourne Water properties

Amounts greater than $10,000

Please call the Customer Service Centre for direct deposit transfer options.

  • Phone 131722

Information required

To use our online service, you will need your:

  • invoice or offer number
  • Mastercard or VISA credit or debit card number

Important - do not:

  • split payment of invoices
  • pay an invoice more than $10,000
  • pay your residential water use account - instead, visit your local water retailer

Pay online

​Your personal details are handled in accordance to our privacy policy.
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