Recruitment process

Learn more about our recruitment process.

​Application review

We review your applications for suitability against the position’s criteria. If your skills and experience match what we’re looking for, we will contact you by phone or email.


At Melbourne Water we use the STAR (Situation, Task, Action, Result) format for job interviews. By using this step-by-step method you will be able to answer each question in a systematic matter.

  • Situation: The interviewer wants you to present a recent challenge and situation in which you found yourself.
  • Task: What did you have to achieve? The interviewer will be looking to see what you were trying to achieve from the situation.
  • Action: What did you do? The interviewer will be looking for information on what you did, why you did it and what the alternatives were.
  • Results: What was the outcome of your actions? What did you achieve through your actions and did you meet your objectives? What did you learn from this experience and have you used this learning since?

Psychometrics assessments

You will be asked to complete a psychometric assessment test. We use the Hogan suite of psychometric assessments.

Compliance checks

Professional employment reference checks will be conducted with two current referees that you have reported to in recent roles. You may also be asked to complete a medical assessment, national police record check consent form, provide identification documents and evidence of eligibility to work in Australia.


After receiving acceptance of a verbal offer, we will send you an employment agreement letter, along with other commencement paperwork for you to complete. You’re then ready to start work with us.

During the recruitment process, you can track your progress using the candidate applicant portal. We will keep you informed of next steps and if you are unsuccessful in your application.

Don’t worry if you didn’t get the job you applied for. We will keep your details in our database so you can be considered for other vacancies in the future, and you are welcome to apply for other roles you think you’re suited to.

Hints and tips

A clean, well-structured CV with the appropriate level of detail is critical to any job search. The level of detail will vary based on experience.

It is important to have your standard CV, which can then be tailored to better match specific applications. Generally speaking, avoid photographs, different fonts, and colours.

More information 

Research us! There's a lot of great information on our website.

To help guide you the Melbourne Water 101 is a great starting point , as well as our most recent Achievements video.  

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