Bunyip Fire Assistance
Has your property been damaged?
This information will help you decide what to do and who to contact if your property has been damaged by the Bunyip State Park bushfires.
If you need immediate assistance please contact the SES on 132 500.
Have you contacted your insurer?
The Insurance Council of Australia (ICA) has declared a catastrophe for properties damaged or destroyed in the Bunyip State Park bushfires. Property owners affected by the bushfires should contact their insurers as soon as possible to lodge claims and seek assistance under their policies. The declaration means claims from affected policyholders will be given priority by insurers.
If your property has been damaged in the bushfires, the ICA advises you to contact your insurer as soon as possible for information on the claims process and what you are entitled to under your policy. ICA staff have been mobilised to work directly with local services and affected policyholders.
If you are unsure about your insurance details or have general inquiries about the claims process, contact the ICA's disaster hotline on 1800 734 621
For more information visit the Understand Insurance website.
Contact Melbourne Water
In the event your insurance company directs you to contact Melbourne Water please use the following contact form: