Policies and Procedures
We have a range of policies that outline our obligations and commitments.
| Document title | Description |
|---|---|
| Statement of Obligations | Outlines Melbourne Water’s obligations to government in relation to performing our functions. It was issued by the former Minister for Water, Environment and Climate Change under the Water Industry Act 1994 (Vic). This statement commenced on 1 July 2007 and was amended in October 2008. The former Minister also made and issued additional Statements of Obligations to clarify roles and responsibilities in managing Melbourne’s water supply system. Melbourne Water's additional statement commenced on 1 July 2009, and was amended in 2012. Statement of Obligations (PDF, 99kb) Additional Statement of Obligations 2009 (PDF, 713kb) Amendment to Statement of Obligations 2012 (PDF, 1.8mb) |
| Privacy Policy | A summary of our approach to information privacy and how we comply with our obligations under the Information Privacy Act 2000 (Vic). Privacy Policy (PDF, 518kb) |
| Freedom of Information | We are committed to complying with the provisions of The Freedom of Information Act 1982 which creates a general right of access to documents in our possession. Freedom of Information |
| Whistleblowers Policy | Establishes a system for reporting disclosures of improper conduct or detrimental action by Melbourne Water or its people under the Whistleblowers Protection Act 2001. Whistleblowers Policy (PDF, 40kb) |
| Health and Safety Policy | Outlines our commitment to achieving a Zero Harm workplace – one in which no-one, including our contractors and others that may be affected by our activities, is hurt or suffers illness at work. Health and Safety Policy (PDF, 32kb) |
| Disability Action Plan | Acknowledges our obligations under the Disability Discrimination Act 1992 to create, as far as possible, an environment of equal access to products, services, premises and employment opportunities for people with a disability. Disability Action Plan (PDF, 604kb) |
| Community Policy | Outlines how community consultation is essential to the efficient management of any project we undertake and is a necessary component of all our budgeting, planning and implementation processes. Community Policy (PDF, 80kb) |
| Environment Policy | Outlines our commitment to a sustainable water future. Environment Policy (PDF, 57kb) |
| Public Health Policy | Outlines our commitment to the protection of public health. Public Health Policy (PDF, 61kb) |
| Environment and Public Health Management System | The aim of our Environmental and Public Health Management System is to manage our environment and public health risks (except drinking water quality) and meet the requirements of ISO14001, the International Standard for Environmental Management Systems. Environment and Public Health Management System (PDF, 18kb) |
| Sustainable Procurement Policy | This policy sets the direction for Melbourne Water employees to identify certain key criteria against which manufacturers and/or suppliers should be assessed, when purchasing their products, materials and services Sustainable Procurement Policy (PDF, 101kb). |
Useful websites:
- Department of Sustainability and Environment (DSE)
Victoria's lead government agency for sustainable management of the State’s water resources. - Office of Water
Information about Victorian legislation and policy.