Melbourne Water

Strategic Planning

• Strategies and research projects to achieve sustainable outcomes for customers and the community
• Corporate planning
• Pricing and regulation
• Major planning strategies including water and sewerage systems, energy and greenhouse management and the adoption of innovative technologies.

Asset Planning

• Planning the assets and systems to meet medium to long-term business objectives
• Prioritising capital investment for new assets to meet growth, compliance and risk management objectives
• Establishing requirements and management regimes for managing our existing assets.

Capital Program and Delivery

• Delivering our capital works program
• Managing program alliances to ensure projects are delivered on time and on budget.

Operations and Maintenance

Operation and maintenance of our assets (in accordance with public health, environmental, safety and regulatory obligations in line with community expectations) including:

• Water
• Sewerage
• Drainage

Waterways

• Providing a safe level of flood protection for communities
• Working with developers, landowners and communities to plan infrastructure to service urban development
• Protecting and enhancing the health of the region's rivers, creeks and wetlands.

Business Services

Supporting all areas of the business by developing, implementing and maintaining systems and procedures in relation to:

• Finance
• Supply
• Information technology
• Risk and insurance
• Property
• Legal services (including Board support).

Communications and Community Relations

Overall strategic direction and delivery of our communication programs around:

• Customer focus
• Stakeholder engagement
• Community education (including schools)
• Reputation and brand
• Community partnerships and sponsorships
• Media relations
• Online engagement (websites, mobile applications and social media)
• Cultural heritage
• Monitoring community perceptions and attitudes.

People and Safety

• Health and safety
• Payroll, recruitment and employee benefits
• Leadership, learning and high performing teams
• Culture and employee engagement including Internal communications.