Sustainability Report 2006/07Our Goals
Water Resources
- Protect and conserve Melbourne’s existing water resources
- Protect our water supply catchments from bushfire
- Develop alternative water resources, including recycled water, that meet our customers’ current and future needs
- Increase water resource efficiency.
Public health
- Supply high quality and reliable drinking water
- Deliver safe sewage transfer, treatment and disposal
- Manage flood risk.
Natural environment
- Improve environmental outcomes from all aspects of our business
- Improve river health and the marine environment
- Improve biodiversity
- Meet planned reductions in greenhouse emissions and increased use or export of renewable energy.
Financial viability
- Increase business value through innovation and efficiency
- Balance investments and levels of service and risk
- Maximise resource efficiency
- Maintain sound governance
- Ensure investment decisions are sustainable
- Deliver planned shareholder returns.
Infrastructure
- Ensure stringent regulatory obligations are met.
- Provide efficient and effective capital planning processes and maintenance programs.
- Develop and implement efficient capital investment and operations programs.
- Minimise waste disposal and maximise resource recovery.
Our people, our workplace
Provide a safe and enjoyable work environment which brings out the best in people
- Attract and retain a diverse, motivated, skilled and experienced workforce
- Encourage our people to develop and share knowledge gained from each other and stakeholders
- Reward employees’ performance against the delivery of our business objectives
- Foster a Melbourne Water culture that encourages sustainable behaviour
- Ensure that sustainability principles underpin our workplace policies and practices
- Encourage and recognise innovation and ideas for sustainable improvements.
Relationships
- Develop enduring partnerships with retail water businesses, developers and other customers through open and transparent communication
- Build cooperation with all levels of government and regulators
- Further develop programs to support corporate social responsibility
- Preserve and promote our cultural heritage
- Foster the exchange of knowledge with the community
- Develop collaborative relationships with suppliers to gain support for our sustainability principles
- Engage and inform the community to seek support for our projects and priorities.
Identify and meet customer service expectations